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Designing an API people enjoy using

Six principles from rewriting our public API twice, and watching developers use it.

Luis Ortega · 3 min read
Designing an API people enjoy using

We have rewritten Tally's public API twice. The first version was built for us. The second was built for the customers who complained about the first. The third, which we launched this spring, was built by watching developers use it. These are the principles we ended up with.

We watched eight developers build their first integration. We learned more in those eight hours than in two years of support tickets.
We watched eight developers build their first integration. We learned more in those eight hours than in two years of support tickets.

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